Last updated

September 23, 2026

Privacy Policy

How Genesy collects, uses and protects the information you share with us, which data is stored, who it is shared with, and the rights you have over it.

Genesy respects your privacy and is committed to protecting any information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data in connection with our AI-focused services, website, and digital products.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Your name, email address, company name, billing information, and other details you provide when contacting us or purchasing our templates/services.
  • Project Information: Any content, goals, feedback, or assets shared with us when working together on AI or digital solutions.
  • Usage Data: Non-personal data such as browser type, visited pages, IP address, and interactions to help us improve our website and user experience.

2. How We Use Your Information

We use your information to:

  • Provide and manage our services, templates, and digital solutions.
  • Respond to inquiries, provide customer support, and process transactions.
  • Improve website performance and optimize user experience.
  • Comply with legal and financial record-keeping obligations.

3. Data Sharing and Security

We do not sell, rent, or trade your personal information. We may only share it:

  • With trusted service providers (e.g., payment processors, hosting platforms) required to deliver our services.
  • When legally required to comply with laws, regulations, or legal processes.
  • To protect the rights, safety, and integrity of our users and platform.

We use industry-standard security measures to prevent unauthorized access, misuse, or disclosure of your data.

4. Your Rights

You have the right to:

  • Request access, correction, or deletion of your personal information.
  • Opt out of marketing communications at any time.
  • Withdraw consent for optional data use.

5. Updates to This Policy

We may update this Privacy Policy to reflect changes in our services or legal requirements. The most recent version will always be available on this page, with an updated Effective Date.

6. Contact Us

To exercise any of the rights above, or to ask how your data is handled, write to us:

Genesy
hello@genesy.studio
+49 30 4173 2280
Prinzessinnenstrasse 20, 10969 Berlin, Germany